FREQUENTLY ASKED QUESTIONS

Are you fully insured?

Yes, and we can provide you with a certificate of insurance upon request.

Can you provide an up to date tax-free certificate?

Yes, this is available upon request.

Do you have a safety statement?

Yes. We will email it to you on request.

What kind of training do employees go through?

New employees are required to attend one on one training sessions. Certified instructors on a regular basis provide external training.

Do you provide cleaning materials & equipment?

Yes, we provide all cleaning materials and equipment.

Do you provide janitorial consumable supplies?

Yes, we can supply your office/building with toilet paper, paper towels, liners, hand soap, etc. at very competitive prices on request.

What is your Guarantee?

We care about our service to you, and we're not satisfied if you're not.

We offer a 100% satisfaction guarantee.

If something was missed, and you are not satisfied with your house or office cleaning, please notify us within 24 hours of the cleaning and we will send the team back out at our expense to correct the problem.

We ask for performance feedback from all new clients.

We want to know if there was even a minor item you noticed. (of course, we love positive feedback too!)

Our customer service, and near-obsessive desire to please insures consistent and high quality cleaning.