PROFESSIONAL CODE

Professionalism and quality is vital to achieve our ambitiously high standards and attention to detail. We insist on:

Reliability is imperative, in order to achieve our 110% customer satisfaction pledge.

COMMUNICATION VALUED

Communication is fundamental in understanding our customers needs. We listen to what you want.

  • regular customer feedback
  • a 24-hour customer helpline
  • a personalised approach
  • a formal customer service programme

We guarantee prompt service, fully trained and experienced staff & ample resources to tackle each job.

HEALTH AND SAFETY

Health and safety is central to any science, cleaning is no exception.

We ensure that all staff:

  • are trained and introduced to COSHH
  • are fully comprehensively insured
  • have PPE (Personal Protective Equipment)
  • comply with all existing and new health and safety regulations

LATEST TECHNOLOGY

The newest technology is essential to attaining the highest standards of quality, and nothing less will do.

We only use:

  • state-of-the-art machinery.
  • environmentally friendly equipment with HEPA filters and microfibre cloths to minimise the usage of chemicals.
  • specialist teams for specialist work.

FLEXIBLE PROGRAMMES

Flexibility is our key principle - we always accommodate our clients needs.

Regardless of the size of the task we provide:

  • tailored work programmes
  • 24 hour service, 365 days of the year
  • simple and flexible contractual arrangements
  • individually planned and budgeted work schedules
  • the ultimate in "designer cleaning" options